Effective Date: July 24th, 2020
(Material Changes from Last Revision: Privacy Shield clause removed following European Commission judgment in CJEU case C-311/18)
Light Blue Optics Limited (trading as “Kaptivo”) is a company incorporated in England and Wales (Company Number: 05018807) with its registered address at St. John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom.
Light Blue Optics Inc. (also trading as “Kaptivo”) is an entity registered at California (Company Number: C3315804) with its principal place of business at 1900 S Norfolk St. Suite #260, San Mateo, CA 94403, United States.
Light Blue Optics Inc. is a wholly-owned subsidiary of Light Blue Optics Limited.
Kaptivo is a data controller for the purposes of the applicable data protection legislation in respect of the data it gathers from you and other users of our Website and/or Services.
Kaptivo is registered in the UK with the Information Commissioner’s Office under registration number 05018807.
How to Contact Us
Kaptivo Privacy, Light Blue Optics Limited, St. John’s Innovation Centre, Cowley Road, Cambridge CB4 0WS, United Kingdom.
Effective Date and Changes to this Policy
This Policy is current as of the Effective Date set forth above. Please note that we may change this Policy from time to time and will post any such changes to this Policy on the Sites. Therefore, it is important to view the Policy periodically. If we make any changes to this Policy that materially affect our practices, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Sites or if you have an account with us, providing notice to the email address in your account (for this reason you should make sure to update your account information promptly if it changes).
Information We Collect Directly From You. We respect your concerns regarding privacy. Our Sites and Services do not collect personally identifiable information about you unless you expressly provide such information. We may collect personal information in the following instances:
Information We Collect Automatically. We may automatically collect the following information about your use of our Sites or Services through cookies and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; your mobile device ID; the length of time you visit our Sites or Services; device configuration information, and the referring URL, or the webpage that led you to our Sites. We may combine this information with other information that we have collected about you, including, where applicable, your user name, name, and other personal information. Please see the section “Cookies and Other Tracking Mechanisms” below for more information.
Use of Your Information
We use your information, including your personal information, for the following purposes:
Automatic information collection is used with Kaptivo in Cloud mode, for our automatic firmware update system, and to allow Kaptivo Insights to operate. You can configure the operation of Kaptivo and the data that is sent to us, for example by using Self-Hosted mode, but you may not be able to access certain options or Services.
Sharing of Your Information
We may share your information, including personal information, as follows:
Retention of Your Information
Cookies and Other Tracking Mechanisms
Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies), but such disabling will impair use of the Sites and Services.
Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Sites and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Sites and Services. There are two types of cookies: session and persistent cookies.
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Sites who disable cookies will not be able to browse certain areas of the Sites or use the Services.
Third Party Analytics
No Use by Children
The Sites are not intended for use by children under the age of 18. We will never knowingly collect information directly from children under the age of 18 without verifiable parental consent. If you are under the age of 18, you may not use the Sites or Services and please do not provide us with information of any kind whatsoever. If we become aware that a user is under the age of 18 and has submitted information to the website without verifiable parental consent, we will remove his or her information from our files and deactivate his or her account. If you have reason to believe that we may have accidentally received personal information from a child under the age of 18, please contact us immediately at email@example.com.
United States Operation
The Sites and Services are operated from the United States. If you are located outside of the United States and choose to use the website or provide your information to us, your information will be transferred, processed and stored in the United States. The privacy laws of the United States may not be as protective as those in your jurisdiction. Your agreement to the terms of this Policy followed by your submission of information on the Sites and Services represents your agreement to this practice.
Kaptivo takes reasonable measures to protect the information you provide to Kaptivo against loss, theft, unauthorized use, disclosure, or modification. However, we cannot guarantee or warrant the security of any information you transmit to Kaptivo and you do so at your own risk. No internet or email transmission is ever fully secure or error-free. Emails sent to Kaptivo may not be secure. You should use caution whenever submitting information online and take special care in deciding what information you send to us via email.
Your Rights and Choices
If you do not wish to receive email marketing communications from us, you can click the unsubscribe link in the relevant email. This will allow you to remove yourself from that particular email mailing list. You can do this for each of our email marketing communications. You can opt-out of all communications except for certain service related messages, such as order confirmations or important account-related messages.
You may also contact us at any time using the contact details at the top of this page:
We will process your personal data for as long as necessary to comply with an existing and binding legal contract between Kaptivo and you, or to comply with law. We will further process your data for the period of time where Kaptivo has a legitimate interest to process your data, and this interest outweighs your interest or fundamental rights and freedoms, for the purposes of marketing and information of our business operations, or until you inform us according to your rights above. If and to the extent you have given consent to us to process your personal data, we will process the data in accordance with that consent, and we will delete the relevant information upon your withdrawal of consent.
Complaints Regarding Our Processing of Your Data
Links to Other Sites
Human Resource Data
Kaptivo commits to cooperate with EU data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the EU in the context of the employment relationship.
Notice of Privacy Rights to California Residents
Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, information related to the personal information disclosed by Kaptivo to third parties for direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing us at firstname.lastname@example.org or sending a letter to: Light Blue Optics, Ltd., St. John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom.